Hotel Portal De Occidente — Your Complete Guide & Reviews

Hotel Portal De Occidente

Simple rooms, plus apartments with kitchens, in a relaxed hotel offering a restaurant & parking.

Located in RFRP+748, 1a Calle 8-12A, Quetzaltenango, Guatemala, Hotel Portal De Occidente is a popular choice among travelers visiting Guatemala. With a 4.5/5 rating from over 489 Google reviews, this hotel has earned a strong reputation for quality and hospitality.

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Location & How to Get There

Hotel Portal De Occidente is situated in Quetzaltenango. The address is RFRP+748, 1a Calle 8-12A, Quetzaltenango, Guatemala.

You can find it on Google Maps for detailed directions from your location.

Phone: +502 7765 0295

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What Guests Are Saying

Hotel Portal De Occidente has received over 489 reviews on Google Maps with an average rating of 4.5 out of 5 stars. Here's what recent guests have shared:

"It is a nice, quiet place, it's clean. It has everything that I needed. The prices are reasonable. It have a gate and security. Parking is big. The apartments are very pretty, well equipped. ..." — Johana Laines ⭐⭐⭐⭐⭐

"We had the chance to stay in one of their apartments for 2 days, their facilities are clean and their staff was really helpful. The city center is really close by car or a short walk. One can buy..." — Runsu Runsu ⭐⭐⭐⭐⭐

"I visited this place again, there we found peace, quiet moments and confortable environment to share with my family. I recommend this place if you want a wonderful experience at Quetzaltenango." — T “Tecninformaticos” I ⭐⭐⭐⭐⭐

"It was really good and comfortable. It had everything you could need and was very clean." — Monique López ⭐⭐⭐⭐⭐

"Everything works and is in pristine condition. Very friendly personnel. Needs a coffee maker or vending machine." — Patty Mazariegos ⭐⭐⭐⭐

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Why Stay at Hotel Portal De Occidente?

With a rating of 4.5/5 and 489+ reviews, Hotel Portal De Occidente stands out as one of the top-rated accommodations in the area. Guests consistently praise the quality of service and the overall experience.

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Practical Information

• Address: RFRP+748, 1a Calle 8-12A, Quetzaltenango, Guatemala
• Rating: ⭐ 4.5/5 (489+ reviews)
• Price Range: $$$
• Phone: +502 7765 0295
• View on Google Maps

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Explore More Hotels in Guatemala

Looking for more options? Check out our complete guide to hotels in Guatemala for curated recommendations across the country.

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What Makes Hotel Portal De Occidente Special

Quetzaltenango (Xela) is Guatemala's highland heartland — a city of colonial grandeur, indigenous markets, volcano trails, and Spanish language schools that draw travelers from around the world for extended stays. Hotel Portal De Occidente caters particularly well to this longer-stay crowd with its unique offering of fully equipped apartment-style rooms with kitchens, alongside standard hotel rooms — an unusual combination in this city that makes it a standout for those planning to stay a week or more studying Spanish or exploring the western highlands. The hotel's residential neighborhood setting provides a quiet, local atmosphere while keeping the city center within easy reach.

With a 4.5/5 rating from nearly 500 reviews, Portal De Occidente has built an impressive reputation for cleanliness, security, friendly staff, and well-maintained facilities. The gated parking lot and security measures are frequently praised by guests who arrive by vehicle, and the apartment suites — which reviewers describe as "very pretty and well-equipped" — offer a level of independence and comfort that hotel rooms simply can't match for longer visits. The nearby city center, accessible by a short walk or taxi, provides easy access to markets, restaurants, and Xela's main attractions.

Best For

Ideal for: Long-stay travelers, families, Spanish language students, and those exploring the western highlands by car. Hotel Portal De Occidente is particularly well-suited for travelers who want apartment-style accommodation with kitchen facilities in a secure, quiet setting while remaining convenient to Quetzaltenango's city center.

Nearby Attractions

• Parque Central de Xela (~2 km) — Xela's lovely main square with the Municipal Theater, colonial architecture, and excellent people-watching
• Volcán Santa María (~10 km) — One of Guatemala's most rewarding volcano hikes; the adjacent Santiaguito lava dome is actively erupting
• Fuentes Georginas Hot Springs (~14 km) — Thermal natural pools surrounded by cloud forest — one of the best hot springs in all of Guatemala
• Chichicastenango Market (~70 km) — One of Central America's most spectacular indigenous markets, held every Thursday and Sunday
• Zunil Village and Fuentes Georginas (~9 km) — Charming highland village with a colorful women's weaving cooperative and nearby hot springs

Getting There

Quetzaltenango is well-connected to Guatemala City (3.5–4 hours) by first-class Pullman buses from the Zona 4 terminal. From Antigua, direct shuttles take approximately 4 hours through mountain highways. The hotel is located on 1a Calle in Quetzaltenango — taxis and tuk-tuks reach it easily from the main bus terminals (Terminal Minerva and Zona 3 terminal). There is no commercial airport in Xela; most travelers arrive by bus from Guatemala City or by shuttle from Antigua and Lake Atitlán.

Tips for Your Stay

• If you're renting the apartment rooms, take advantage of the kitchen to buy fresh produce from the nearby Mercado La Democracia — it's an authentic experience and saves money on meals
• Xela's altitude (2,330m) makes it significantly cooler than Guatemala City or Antigua; evening temperatures can drop to near 10°C — pack accordingly
• The hotel's gated parking is a real advantage if traveling by car — street parking in Xela can be challenging and this eliminates the worry entirely
• Visit the Museo Ixkik in the city center for excellent exhibits on Maya K'iche' culture and the history of the Quetzaltenango region

FAQ

Is Hotel Portal De Occidente a good hotel?

Yes! With a 4.5/5 rating from over 489 Google reviews, Hotel Portal De Occidente is well-regarded by travelers. Guests frequently highlight the quality of service and convenient location.

How do I book Hotel Portal De Occidente?

You can contact Hotel Portal De Occidente directly at +502 7765 0295 or find them on Google Maps for contact details and directions.

Where exactly is Hotel Portal De Occidente located?

Hotel Portal De Occidente is located at RFRP+748, 1a Calle 8-12A, Quetzaltenango, Guatemala. You can view the exact location on Google Maps.

What is the price range at Hotel Portal De Occidente?

Hotel Portal De Occidente falls in the $$$ price range, making it a premium choice for travelers visiting Guatemala.

Does Hotel Portal De Occidente have a website?

Hotel Portal De Occidente does not currently have an official website. This page serves as a comprehensive guide with all the information you need to plan your stay. For direct contact, check their Google Maps listing.